Delivery and Returns

Shipping

Our current shipping prices are NZ wide, specified at checkout and are calculated based on weight.

0-2kg - $7.50

2.01-5kg - $10.00

5.01kg - 10kg - $15

Oversized orders please contact us!

 

  • International shipping can be arranged, so please contact us with an enquiry. There is no GST (tax) charged on goods shipped overseas.

  • Orders made after 9.00am will be shipped the next business day.  Weekend orders will be shipped on Monday.

  • We aim to ship your products within one working day from receiving confirmation of payment, however due to our wide range of products some items may go out of stock.

  • Depending on where your order is being shipped to, delivery usually takes from 2-5 working days, however we do not guarantee that we will deliver within this timeframe.

  • Delivery of your order will be via either NZPost or via courier - chosen at the discretion of Inspire.  If you have specific delivery instructions/information - including authority to leave or sign on delivery instructions, then please include these in the comments section of your order.

  • Please note: Non NZ Post Courier deliveries can not be left at PO Box addresses. They require a physical address.

Returns

We do hope that you are very happy with what you receive. If you are not then please get in touch with us as soon as possible by phone or email. Regular priced goods need to be returned in their original condition with packaging and tags intact, within 14 days in order to get an exchange. Any sale items in store & online are final sale and not eligible for return or exchange so please choose carefully. Any faulty items must be returned to us before a replacement or refund is provided.  If you do send items back then please use a secure postage method, so that you can trace where the package is. The item is your responsibility until we receive it.​ We have the right not to refund your product simply because you have 'changed your mind'.

Summer Hours Oct to April

Mon - Fri: 10am - 5.30pm

Saturday: 10am - 5pm

Sunday: 10am - 4pm

1 The Lane

Te Anau 9600

New Zealand

Winter Hours May to Sep

Mon - Fri: 10am - 5:30pm

Saturday: 10am - 4pm

Sunday: Closed

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